Ever wonder how customers browse your website? see with ClickTale
  • Home
  • My Free eBook
  • Optimization Services
  • About Me
  • Contact Me

Expert website optimization tips, services, and analytics insights.

Get RSS blog updates:

Posts
Comments
Follow Me on Twitter!

How to Track your Success (or Failure) on Twitter

Jun 15th, 2009 by Rich Page

Make your website visitors happier and increase conversions on your site!
My new service gives you 10 personalized ways to improve your website for just $149!

twittercounter1If you know how to use Twitter well, you can have some amazing success by networking you or your business on Twitter. And you can also do some serious damage to poor customer driven companies by using it to complain about things. But most people don’t really understand the benefits of Twitter because it’s hard to track results from it. But why is it so hard to track your results and success from Twitter?

Basically, unless your web visitor is clicking your Twitter link from the Twitter.com website, it won’t show up as a direct Twitter referrer in your analytics (it will simply appear as direct/bookmark traffic). Therefore if the user is visiting from a desktop application like TweetDeck, or a mobile phone app like TwitterFon, it will come in wrongly as direct/bookmark traffic instead. And unfortunately a pretty high proportion of all Twitter traffic comes from mobile or regular Twitter apps, and not from the Twitter.com website.

Luckily there are several great ways to track your success better and address some of these tracking issues. So, lets take a look at some great ways to track and measure your success (or current failure) on Twitter…

- Use Tracking Codes! Put tracking codes in the URLs that you use in Twitter. This is fairly easy if you use Google Analytics campaign builder- yes, I know its a pain to do so, but trust me, it will help you see the true impact of your Twitter usage, including its impact on your site goals like sales or signups. And to make it even easier, you can use this great Google Analytics Twitter hack to take out the annoying manual part of doing this.

- Use a better URL shortener! Instead of using the default Twitter URL shortener, you can use a better one like bit.ly or ow.ly - these include built in tracking codes so you can monitor clicks, and who is Twittering about the URL that you put in your link. And they show up in your analytics as their own referrer (instead of as direct traffic), no matter whether the clicker uses a Twitter application, or Twitter.com, so you can measure your Twitter usage better!

- Measure your influence! There is also a great free tool that actually gives you even better Twitter analysis - its called Twitalyzer, and lets you measure your influence, not just measuring clicks. It uses a system to calculate things like your reach, genorousity and clout in the would of Twitter. Definitely worth a look!

- Track your re-tweets! The more people who are retweeting your messages the better - so use a tool like ReTweetRank to measure the amount of retweets about you per day, and try and grow your ranking on there. You can also use it to compare your retweet rating against your competitors or peers - and beat them!

- Follow your follower levels! Use TwitterCounter to measure and grow the amount of new people following you per day, and average growth per day. You can also find the number of users who are unfollowing you per day - if your unfollowers increase, change your Tweeting habits until the unfollowers stop.

- Put your ear to the ground!  It’s really important to listen to who is talking about you to get true insight (good and bad) - TweetBeep measures the amount of times your Twitter name or product or brand is mentioned, and what is being said, and automatically emails you anytime this happens. Very useful - and remember to always reply to these people talking about you!

- Customize Omniture if you have it! Lastly, if you are lucky enough to be using Omniture Site Catalyst, you can customize the tool to automatically track top Twitter clicks, clickers, followers, and keywords mentioned about you.

So there we have it - some great tools that help you understand and track your Twitter success better. What other Twitter tracking tools do you use?

Like this post? Digg it/Stumble it/Email it

Posted in Social Media | 4 Comments


What Should You Do Next?
1: Read my Free Website Improvement eBook!
2: Sign up for Future Blog Updates!
3: Comment on this Post
4: Read more website optimization posts by me:

« « Previous: Bing.com - Why Microsoft Won’t Succeed Right Now
Next: How to Optimize and Improve Online Communities » »

4 Responses to “How to Track your Success (or Failure) on Twitter”

  1. on 15 Jun 2009 at 10:30 pm1Gary

    I’ve been using twittercounter to track my growth and twitalyzer to boost my ego ;) hahaha . . great post . . !

  2. on 16 Jun 2009 at 7:45 am2Claire

    Hi Rich, I like Hootsuite, which uses ow.ly - you can track activity and tweet within the same page to multiple accounts.

  3. on 04 Jul 2009 at 7:57 pm3Patrice

    Timely post. I have been searching ways on how to keep track the success of my online business through twitter. Thanks for sharing those great resources.

  4. on 27 Jan 2010 at 1:03 pm4Tracking Your Social Media Impact. « Grand Rapids Social Marketing Lunch Meetup

    [...] Also, here is a good outline of some of the thinks you can be doing on Twitter to help understand what works and what does not. http://rich-page.com/ramblings/how-to-track-your-success-or-failure-on-twitter/ [...]

Leave a Reply

« « Bing.com - Why Microsoft Won’t Succeed Right Now| How to Optimize and Improve Online Communities » »
  • Get Updates to this Blog!

    Enter your email address:

     Get updates in a reader
    Add to Google Reader or Homepage
    Subscribe in Bloglines

  • The Website Optimizer



    Read My New Free Website Optimization eBook!

    Marketing Experiments Professional Certification Program

    Member of the Web Analytics Association

    Advertise Here
    Learn the Secrets


      Recent Posts

    • >> A World Without SEO - Coming Sooner Than We Think?
    • >> Best of 2009: Top 10 Website Optimization Posts to Kickstart Your Website in 2010!
    • >> My New Premium Website Optimization Service!
    • >> Calling all Dentists, Lawyers, Realtors, Maids and Other Service Workers: How to Improve Your Service Websites!
    • >> Are You Ready for AttentionWizard.com?

    • Most Commented Posts

    • » A World Without SEO - Coming Sooner Than We Think? (20)
    • » 35 Web Analytics & Internet Marketing Experts You Should Be Following (on Twitter) (18)
    • » 7 (Great) Reasons Why 'Website Optimization' should NOT be Confused with 'Search Engine Optimization' (17)
    • » Survey Your Visitors Better: Site Survey Tool Ratings (16)
    • » Nostradamus and Web Analytics - 2008 Predictions! (15)


  • Rambling Categories

    • Book Reviews (4)
    • Ecommerce (1)
    • Guru Interviews (3)
    • My Free eBooks (1)
    • Other Reviews (18)
    • PPC (1)
    • Ramblings (12)
    • Reading Roundup (4)
    • SEO (1)
    • Services (2)
    • Social Media (1)
    • Web Analytics (29)
    • website optimization (18)
    • Website Review & Rate (7)
    • Website Testing (1)
    • Win At Web Analytics (6)
    • Win at Website Optimization (2)
  • Archives

    • January 2010 (1)
    • December 2009 (1)
    • November 2009 (2)
    • October 2009 (1)
    • September 2009 (1)
    • August 2009 (1)
    • July 2009 (2)
    • June 2009 (2)
    • May 2009 (3)
    • April 2009 (2)
    • March 2009 (3)
    • February 2009 (3)
    • January 2009 (3)
    • December 2008 (3)
    • November 2008 (4)
    • October 2008 (4)
    • September 2008 (5)
    • August 2008 (5)
    • July 2008 (2)
    • June 2008 (4)
    • May 2008 (6)
    • April 2008 (9)
    • March 2008 (5)
    • February 2008 (3)
    • January 2008 (1)
    • December 2007 (1)
    • November 2007 (1)
    • September 2007 (3)
    • August 2007 (3)
    • July 2007 (3)
    • June 2007 (4)
    • May 2007 (5)

Rich Page: Website Optimizer © 2010 All Rights Reserved.

WordPress Theme made free by Web Hosting Bluebook

Website optimization and free website tools


Close
  • Social Web
  • E-mail
  • del.icio.us
  • Digg
  • Furl
  • Netscape
  • Yahoo! My Web
  • StumbleUpon
  • Google Bookmarks
  • Technorati
  • BlinkList
  • Newsvine
  • ma.gnolia
  • reddit
  • Windows Live
  • Tailrank
E-mail It